ZPI Solutions respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, company name, billing / shipping address, and other details you provide when contacting us or placing an order.
- Payment Information: Transaction details necessary to process your purchase (handled securely through third-party payment providers, we do not store full payment details).
- Technical Data: IP address, browser type, operating system, referring website, browsing behavior on our site, and other analytics information.
- Business Information: Industry, company details, and usage preferences you may share with us for product customization or support.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders.
- Provide customer service and technical support.
- Communicate with you regarding updates, promotions, or inquiries.
- Improve our website, products, and services.
- Ensure security, prevent fraud, and comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. However, we may share information with:
- Service Providers: Third-party vendors (payment processors, shipping companies, IT services) who help us operate our business.
- Legal Obligations: Authorities or regulators if required by law, regulation, or legal process.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website performance, and personalize content. For more details, please see our Cookie Policy.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights such as:
- Accessing the personal data we hold about you.
- Requesting correction or deletion of your data.
- Withdrawing consent to data processing (where applicable).
- Opting out of marketing communications.
To exercise these rights, please contact us at inquiries@zpisolutions.com.
7. Security of Your Data
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.
8. Changes to This Privacy Policy
We may update this Policy from time to time. The revised version will be posted on our website with the updated “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ZPI Solutions
440 Louisiana St.
Suite 900
Houston, TX 77002
Email: inquiries@zpisolutions.com
Phone: +1 832 338 8708